Effective Date: 01/06/2023

Introduction

Welcome to Vorrucken Networks Pvt Ltd (RocketWiFi ™ ). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Internet services (the “Service”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

**1.1 Personal Data**

Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information (such as your age, Aadhaar number, gender, hometown, and interests) that you voluntarily give to us when you register with the Service, or when you choose to participate in various activities related to the Service (such as online chat and message boards).

**1.2 Derivative Data**

Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service.

**1.3 Financial Data**

Financial information, such as data related to your payment method (e.g., valid credit/debit card number, UPI Info, Netbanking preferences, Card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Service. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Razorpay, Bhatarpe, PhonePe, GPay & Cashfree], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

**1.4 Mobile Device Data**

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Service from a mobile device.

**1.5 Data from Contests, Giveaways, and Surveys**

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

– Create and manage your account.

– Process your transactions and manage your orders.

– Provide customer support.

– Improve our Service and develop new services.

– Monitor and analyze usage and trends to improve your experience with the Service.

– Send you confirmations, updates, security alerts, and support messages.

– Conduct research and analysis on user behavior.

– Deliver targeted advertising, newsletters, and promotional offers.

– Respond to your inquiries and requests.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

**3.1 By Law or to Protect Rights**

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

**3.2 Third-Party Service Providers**

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

**3.3 Business Transfers**

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

**3.4 Affiliates**

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

**3.5 Marketing Communications**

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

**3.6 Other Third Parties**

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at +91-9954805265 (WhatsApp only) or email at: info@rocketwifi.co.in.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data. These may include the right to:

– Access the data we hold about you.

– Request correction of inaccurate data.

– Request deletion of your data.

– Object to or restrict our use of your data.

– Request the transfer of your data to another service provider.

– Withdraw consent at any time if we are processing your personal data based on consent.

To exercise these rights, please contact us at +91-9954805265 (WhatsApp only) or email at: info@rocketwifi.co.in.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email (if you have provided an email address) or by means of a notice on our Service prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Vorrucken Networks Pvt Ltd

A1, Swagat Apartment, Karbi Path, Zoo Narengi Road, Bamunimaidan

Guwahati, Assam 781021 

+91-9954805265

info@rocketwifi.co.in

—

Thank you for trusting RocketWiFi with your internet service needs. Your privacy is important to us, and we are committed to protecting it.